LAST-MINUTE COVID RESTRICTIONS: from december 4th 2021 until january 24th 2022 new restrictions apply when entering Bars & Restaurants in hotels.
All individuals over 12 years old are required to show a valid document to certify any of the following circumstances:
The health and wellbeing of our guests and hotel staff is our highest priority.
To help alleviate the risk of COVID-19 transmission through person-to-person contact, the hotel has added social distancing signage to the lobby and re-arranged furniture to create more space. We strongly encourage our guests to follow in-house social distancing measures with other guests.
Following updated cleaning protocols, high-touch surface areas are currently being cleaned with hospital-grade disinfectants and with increased frequency..
Contactless hand sanitation dispensers are distributed throughout the hotel common areas for our guest’s benefit.
Vertical transparent standing sneeze-guard methacrylate acrylic partitions have been added to the front desk counter to improve protection during check-in process. However, secure online check-in (*) is available to minimize the time spent by guests at the counter when checking-in at our property.
All our associates wear masks following current hygiene protocols.
Special safety measures are in place to access the Gym: in-advance booking is required in order to provide a clean and disinfected private space for our guests (**)
Guests can make requests and order room-service by texting from their own smartphone to the hotel's front-desk official WhatsApp account.
Wait to be served:
According to local regulations, customers must be seated at all times, free access to tables or consumption while standing is forbidden.
Operational policies for in-room breakfast & dining, as well as new approaches to buffet are also being designed.