The health and wellbeing of our guests and hotel staff is our highest priority.
To help alleviate the risk of COVID-19 transmission through person-to-person contact, the hotel has added social distancing signage to the lobby and re-arranged furniture to create more space. We strongly encourage our guests to follow in-house social distancing measures with other guests.
Following updated cleaning protocols, high-touch surface areas are currently being cleaned with hospital-grade disinfectants and with increased frequency..
Contactless hand sanitation dispensers are distributed throughout the hotel common areas for our guest’s benefit..
Vertical transparent standing sneeze-guard methacrylate acrylic partitions have been added to the front desk counter to improve protection during check-in process. However, secure online check-in (*) is available to minimize the time spent by guests at the counter when checking-in at our property.
All our associates wear masks following current hygiene protocols.
The hotel lobby has been set up with a thermographic camera display showing color-based real-time body temperature measurements, so checking-in guests can read their own current body temperature. We regret to inform you that guests with body temperatures above the recommended threshold (**) will not admitted for check-in, for the benefit of other guests’ and all our associate’s safety.
(**) for individuals showing values above the expected threshold and in order to avoid measurement sensitivity errors, the hotel staff shall use a contactless infrared body-thermometer to compute the real temperature precisely.
Guests can make requests and order room-service by texting from their own smartphone to the hotel's front-desk official WhatsApp account.
Operational policies for in-room breakfast & dining, as well as new approaches to buffet are also being designed.